Getting Started
Hosting & Domains
- Domain Search & Registration: Search and register domains directly from your dashboard.
- Offshore Hosting: Benefits include anonymity, jurisdiction flexibility, and privacy.
- Website Management: Learn to manage files, databases, emails, and DNS settings.
Billing & Payments
- Invoice Management: Download invoices anytime from your dashboard.
- Supported Payments: Paystack, Flutterwave, bank transfers, and crypto options.
- Refund Policies: Refunds processed as per plan and billing cycle.
Technical Support
- Ticket Submission: Submit tickets via Submit Ticket.
- Live Chat: Available 24/7 for urgent problems.
- Guides & Tutorials: Step-by-step instructions for hosting, email, SSL, and security setup.
Security & Privacy
- Two-Factor Authentication: Secure your account with 2FA.
- Data Protection: We encrypt sensitive information and maintain compliance with privacy laws.
- SSL Certificates: Free AutoSSL is provided to secure your website.
FAQs
Q: How do I transfer my domain to AuroxHost?
A: Use the domain transfer option in your dashboard. Make sure your domain is unlocked and you have the EPP code from your current registrar.
A: Use the domain transfer option in your dashboard. Make sure your domain is unlocked and you have the EPP code from your current registrar.
Q: What if my website goes down?
A: Contact support immediately via live chat or ticket. Our team monitors uptime and will restore services as quickly as possible.
A: Contact support immediately via live chat or ticket. Our team monitors uptime and will restore services as quickly as possible.
Q: Can I host multiple websites under one account?
A: Yes, depending on your hosting plan, you can add multiple domains and websites.
A: Yes, depending on your hosting plan, you can add multiple domains and websites.